Privacy Policy

Heze Qinxing Network Technology Co., Ltd., operating as Star Melody, respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you visit starmelody.surf, our servers automatically log standard technical data: your IP address, browser type, referring page, and time of visit. This data is used solely for operational diagnostics and security.

If you contact us via email at contact@starmelody.surf, we collect the information you choose to share — your name, email address, and the content of your message. We use this only to respond to your inquiry.

2. Cookies and Tracking

Star Melody does not use advertising cookies, tracking pixels, or third-party analytics. Our website may set a single session cookie to maintain basic site functionality. This cookie contains no personal data and expires when you close your browser.

3. How We Use Your Data

Server logs are reviewed only when diagnosing technical issues or investigating security incidents. Contact information is used exclusively to communicate with you about your inquiry. We do not sell, rent, or share your data with any third party.

4. Data Storage and Security

All data is stored on infrastructure managed by Heze Qinxing Network Technology Co., Ltd. and our hosting providers. We apply industry-standard safeguards — including encryption in transit and access controls — to protect your information.

5. Data Retention

Server logs are retained for a maximum of 30 days. Email correspondence is retained for the duration of our business relationship and deleted upon your request.

6. Your Rights

You may request a copy of any personal data we hold about you, ask us to correct inaccuracies, or request deletion. To exercise these rights, email contact@starmelody.surf. We will respond within 30 days.

7. Children

Star Melody services are not directed at individuals under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be noted on this page with a revised effective date.

9. Contact

For any privacy-related questions, contact us at:

Heze Qinxing Network Technology Co., Ltd.
Room 109, Building 1, Ouzhoucheng (Europe City)
Changjiang Road, Nancheng Subdistrict
Mudan District, Heze City, Shandong, 274000
China
Email: contact@starmelody.surf